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Title: Linksys Wi-Fi Router, E1000 Frequently Asked Questions

Article ID: 28106


TABLE OF CONTENTS

 HARDWARE INFORMATION

1. What is the Linksys Wi-Fi Router, E1000?
2. What default IP address, username and password are used to login to the Linksys Wi-Fi Router, E1000’s web-based setup page?
3. How do I reset the Linksys Wi-Fi Router, E1000 to factory defaults?
4. What is the warranty period of the Linksys Wi-Fi Router, E1000?
5. How do I reboot the Linksys Wi-Fi Router, E1000?
6. Does the Linksys Wi-Fi Router, E1000 support remote management?
 
SECURITY SUPPORTED     
 
1. What is the default wireless network name (SSID) broadcast of the Linksys Wi-Fi Router, E1000?
2. How many security modes are supported by the Linksys Wi-Fi Router, E1000?
3. Does the Linksys Wi-Fi Router, E1000 allow VPN tunnels using IPSec, L2TP, or PPTP protocols to pass through the router?
4. Does the Linksys Wi-Fi Router, E1000 support Stateful Packet Inspection (SPI) firewall?
5. How does Web Filter work?
6. How do I see who is connected to my wireless network?
 
FIRMWARE UPGRADE METHOD
 
1. How do I upgrade the firmware of the Linksys Wi-Fi Router, E1000?
2. What are the hardware and firmware versions released for the Linksys Wi-Fi Router, E1000?
 
SPECIAL FEATURES
 
1. What DDNS providers does the Linksys Wi-Fi Router, E1000 support?
2. How many connection types does the E1000 support?
3. Does the Linksys Wi-Fi Router, E1000 support AP (Access Point) Isolation?
4. Does the Linksys Wi-Fi Router, E1000 support wireless Quality of Service (QoS) and Internet Access Priority QoS?
5. Does the Linksys Wi-Fi Router, E1000 support transmission of the log information to a log server?
6. Does the Linksys Wi-Fi Router, E1000 lose the settings you have customized when its firmware has been updated?
7. What is MAC Address clone and what is it for?
8. What is Diagnostics and what is it for?
9. What is Port Forwarding?
10. What is Port Triggering?
11. What is DMZ and what is it for?
12. How many network modes are supported by the Linksys Wi-Fi Router, E1000?
13. What is wireless MAC Filter and what is it for?
14. What is UPnP?
15. Does the Linksys Wi-Fi Router, E1000 have Guest access and Parental controls features in the web-based setup page?
16. What software does the Linksys Wi-Fi Router, E1000 come with?
17. Does the Linksys Wi-Fi Router, E1000 support IPv6?
18. How do I connect my mobile wireless devices and gaming consoles to my wireless network?
19. How do I connect my LCD/LED/Internet TV to the router wirelessly or using a cable?
 
TROUBLESHOOTING
 
1. How do I verify my computer’s connection to the network?
2. What should I do when I’m having problems connecting to the Internet?
3. How can I keep my wireless network safe from unauthorized access by other users or guests?
4. How do I change my wireless network name and password?
5. What should I do if I forget or lose my router log-in details?
 

HARDWARE INFORMATION

1. What is the Linksys Wi-Fi Router, E1000?
 
The Linksys Wi-Fi Router, E1000 is a Wireless-N router with four (4) Ethernet ports.  You can also use the router to share resources such as computers, printers and files.  Various security features such as SPI Firewall help protect your data and your privacy while you are online.  To know more about the Linksys Wi-Fi Router, E1000, click here.
 
NOTE:  To know how to set up this Linksys Wi-Fi Router for the first time using Linksys Connect software, click here.
 
2. What default IP address, username and password are used to login to the Linksys Wi-Fi Router, E1000’s web-based setup page?
 
The default IP address is 192.168.1.1.  The username and the password is “admin”.
 
NOTE:  If you want to learn how to change the wireless network name (SSID) and password using Linksys Connect, click here.  If you want to change your wireless security settings through the web-based setup page, click here.
 
3. How do I reset the Linksys Wi-Fi Router, E1000 to factory defaults?
 
There are two (2) ways on how to reset your router to factory defaults. 
NOTE:  For detailed instructions on how to reset your router to factory defaults, click here.
 
4. What is the warranty period of the Linksys Wi-Fi Router, E1000?
 
The warranty period is dependent on the country of purchase.  For more information about your device's warranty, click here.
 
5. How do I reboot the Linksys Wi-Fi Router, E1000?
 
You can power OFF the router first, and then power it back ON, or you can click the Reboot button when you access the web-based setup page under the Basic Setup tab.
 
6. Does the Linksys Wi-Fi Router, E1000 support remote management?
 
Yes, the Linksys Wi-Fi Router, E1000 supports Remote Management that allows you to access and manage your Linksys router from a remote location.  You need to be connected to the Internet to be able to do remote management.  If you want to learn more about remote management, click here.
 
SECURITY SUPPORTED                                                                                                     
 
1. What is the default wireless network name (SSID) broadcast of the Linksys Wi-Fi Router, E1000?
 
The default SSID of the Linksys Wi-Fi Router, E1000 is LinksysXXXXX
 
NOTE:  XXXXX is the last five (5) digits of the router’s serial number, which is found at the bottom of the router.
 
2. How many security modes are supported by the Linksys Wi-Fi Router, E1000?
 
The Linksys Wi-Fi Router, E1000 supports the following wireless security options: WPA2/WPA Mixed Mode, WPA2 Personal, WPA Personal, WPA2/WPA Enterprise Mixed Mode, WPA2 Enterprise, WPA Enterprise, WEP, and RADIUS.  To learn how to set up wireless security on your device, click here.
 
3. Does the Linksys Wi-Fi Router, E1000 allow VPN tunnels using IPSec, L2TP, or PPTP protocols to pass through the router?
 
Yes.
 
4. Does the Linksys Wi-Fi Router, E1000 support Stateful Packet Inspection (SPI) firewall?
 
Yes.  The Linksys Wi-Fi Router, E1000 supports SPI firewall. 
 
NOTE:  To use firewall protection, access your router's web-based setup page and go to Security > Firewall.  Keep the default selection, Enabled.  To turn OFF firewall protection, select Disabled.
 
5. How does Web Filter work?
 
Web Filter will filter Proxy, Java, Cookies, and ActiveX applications in the network.
 
6. How do I see who is connected to my wireless network?
 
On the Linksys Connect software, the number of devices connected to the router will be displayed under Computers and devices.  To learn how to connect additional computers to your Linksys Wi-Fi Router, click here.
 
You may also see the wireless networks by going to the router’s web-based setup page.  Under the Status tab, click the Local Network sub-tab then click the DHCP Client Table button.  A list of all the MAC Addresses  of the wireless devices currently connected to your wireless network will be displayed.  For detailed instructions, click here.
 
NOTE:  In case Linksys Connect indicates a different value for devices connected to the network compared to how many devices are actually connected, it is recommended to set up wireless security.  To learn how to secure your network using Linksys Connect, click here.  To learn how to configure the wireless security of your Linksys Wi-Fi Router through the web-based setup page, click here.
 
FIRMWARE UPGRADE METHOD
 
1. How do I upgrade the firmware of the Linksys Wi-Fi Router, E1000?                                  
 
Step 1: 
Access the router’s web-based setup page.  Open any web browser (Internet Explorer, Mozilla Firefox, or Safari) and enter “192.168.1.1” on the Address bar then press [Enter].
 
Step 2:
You will be then asked for your log-in details.  Leave the User name field blank and enter “admin” on the Password field then click OK.
 
Step 3:
Click the Administration tab then click the Firmware Upgrade sub-tab.
 
Step 4:
Select the file to upgrade by using the Browse... button.
 
Step 5:
Click Start to Upgrade
 
NOTE:  Do not reset or powercycle the router until the upgrade is complete.  For detailed instructions on how to upgrade your firmware, click here.
 
2. What are the hardware and firmware versions released for the Linksys Wi-Fi Router, E1000?
 
The Linksys Wi-Fi Router, E1000 have the following releases:
NOTE:  The new firmware version can only be used with the latest hardware version.  For more details about this product, visit the Linksys Support Site to browse for more firmware updates and other support information.
 
SPECIAL FEATURES
 
1. What DDNS providers does the Linksys Wi-Fi Router, E1000 support?
 
The Linksys Wi-Fi Router, E1000 supports DynDNS.org and TZO.com.
 
2. How many connection types does the Linksys Wi-Fi Router, E1000 support?
 
The router supports six (6) connection types: Automatic Configuration - DHCP, Static IP, Point-to-Point Protocol over Ethernet (PPPoE), Point-to-Point Tunneling Protocol (PPTP), L2TP, and Telstra Cable.
 
3. Does the Linksys Wi-Fi Router, E1000 support AP (Access Point) Isolation?
 
Yes.
 
NOTE:  To use AP Isolation, access your router's web-based setup page and go to Wireless > Advanced Wireless Settings.  To use this option, select Enabled.  AP Isolation is disabled by default.
 
4. Does the Linksys Wi-Fi Router, E1000 support wireless Quality of Service (QoS) and Internet Access Priority QoS?
 
Yes. 
 
5. Does the Linksys Wi-Fi Router, E1000 support transmission of the log information to a log server?
 
No.
 
6. Does the Linksys Wi-Fi Router, E1000 lose the settings you have customized when its firmware has been updated?
 
Yes.  Before upgrading the firmware of your Linksys Wi-Fi Router, E1000, write down all your customized settings.  After upgrading its firmware, you will have to re-enter all of your configuration settings.  You can also choose to create a back-up configuration before removing the storage device.  For instructions on how to create a back-up, click here.
 
7. What is MAC Address Clone and what is it for?
 
Some Internet Service Providers (ISP), especially Cable companies, require you to register the MAC Address of the modem, router or Ethernet adapter of the computer in order to access the Internet.  If you do not wish to re-register the MAC Address currently registered with your ISP, you may assign the MAC Address you have currently registered with your ISP to the router using the MAC Address Clone feature.
 
If you want to clone the MAC Address of the computer that you are using to configure the router, click the Clone My PC’s MAC button.  The router will automatically detect your computer’s MAC Address, so you do NOT have to call your ISP to change the registered MAC Address to the router’s MAC Address.  It is recommended that the computer registered with the ISP is used to enable this feature on the router.
 
8. What is Diagnostics and what is it for?
 
The Diagnostics sub-tab on the router’s web-based setup page contains the ping and trace route tools that can be used to check your network’s connectivity to the Internet.  To learn more about the diagnostics feature, click here.
 
9. What is Port Forwarding?
 
Port Forwarding allows you to set up public services on your network, such as web servers, ftp servers, e-mail servers, or other specialized Internet applications.  To know the difference between Port Forwarding and Port Triggering, click here.  To learn how to set up Port Range Forwarding on a Linksys Wireless-N Router, click here.
 
10. What is Port Triggering?
 
Port Triggering will forward port based on the incoming port specified.  Check your software application to find out what is necessary to enter in these fields.  You can set up to 10 port triggering entries.  To learn how to configure Port Range Triggering in your router’s web-based setup page, click here.
 
11. What is DMZ and what is it for?
 
Demilitarized Zone (DMZ) allows one local user to be exposed to the Internet for use of a special purpose service such as Internet gaming and video conferencing.  DMZ hosting forwards all the ports at the same time to one computer.  However, Port Range Forwarding is more secure because it only opens the ports you want to forward, while DMZ hosting opens all the ports of one computer, exposing the computer to the Internet.
 
12. How many network modes are supported by the Linksys Wi-Fi Router, E1000?
 
It supports three (3) network modes - 802.11b, 802.11g, and 802.11n.
 
13. What is wireless MAC Filter and what is it for?
 
Wireless MAC Filter prevents or allows connectivity to the wireless network with the use of the MAC Address of the wireless device.  To know more about it, click here.
 
14. What is UPnP?
 
Universal Plug and Play (UPnP) allows Windows to automatically configure the router for various Internet applications, such as gaming and video conferencing.
 
15. Does the Linksys Wi-Fi Router, E1000 have Guest access and Parental controls features in the web-based setup page?

No, the Linksys Wi-Fi Router, E1000 doesn’t have these features in the web-based setup page.  However, this router has the Guest access feature in Linksys Connect.  To know how to set up a wireless network for guests with Internet access only using Linksys Connect, click here.
 
16. What software does the Linksys Wi-Fi Router, E1000 come with?
 
The Linksys Wi-Fi Router, E1000 comes with Linksys Connect Software version 1.3.  To learn how to set up your router for the first time using Linksys Connect, click here.
 
NOTE:  Older versions of Linksys Connect and the Network Magic add-on for Mac® computers have compatibility issues with the release of OS X® Lion 10.7 and Mountain Lion 10.8.  Only Linksys Connect versions 1.4.11222 and later are compatible with the OS X® Lion and OS X® Mountain Lion operating systemsFor more information, click here.
 
17. Does the Linksys Wi-Fi Router, E1000 support IPv6?
 
No, the Linksys Wi-Fi Router, E1000 doesn’t support IPv6.
 
NOTE:  To find out more what are the Linksys devices that support IPv6, click here.
 
18. How do I connect my mobile wireless devices and gaming consoles to my wireless network?
 
You can connect your mobile wireless devices and gaming consoles to your network using the Linksys Connect software.  For more instructions, click here.
 
NOTE:  For instructions on how to connect an iPhone® to your wireless router, click here.
 
19. How do I connect my LCD/LED/Internet TV to the router wirelessly or using a cable?
 
Wired connection
 
Step 1:
Check if the DHCP Server setting of the Linksys Wi-Fi Router, E1000 router is Enabled.  If it is not, you need to input a Static IP address on your TV.
 
NOTE:  To check if the DHCP Server setting of your router is enabled, you need to access the router’s web-based setup page. For instructions, click here.  Once you’ve accessed the web-based setup page, view the DHCP Server setting under Setup > Basic Setup.
 
Step 2:
To connect your LCD/LED/Internet TV to the Linksys Wi-Fi Router, E1000 router using an Ethernet cable, check first if the TV has a LAN port.  If it has one, read the TV’s user manual for instructions on what type of Ethernet cable to use (Category 5, 6 or 7) then use it to connect the TV to any of the Ethernet ports on the router.
 
NOTE:  Checking the TV specification on the type of Ethernet cable to use is necessary to ensure that it will work properly once connected to the router.
 
Wireless connection
 
Step 1:
Access the Network > Wi-Fi Settings menu of your TV and browse the list of detected wireless networks.
 
Step 2:
Select the wireless network name (SSID) of your router, enter the correct wireless password (if applicable) and select connect.

TROUBLESHOOTING

1. How do I verify my computer’s connection to the network?

There are two (2) ways to verify your computer’s connection to the network.  You can either check your computer’s Internet connectivity or connection to the router.
 
NOTE:  To learn how to check your computer’s connection to the Internet, click here.  To check connection to the router, click here.
 
2. What should I do when I’m having problems connecting to the Internet?

There are many possible reasons why this happens.  For a list of common issues with Linksys Wi-Fi and Smart Wi-Fi Routers and troubleshooting steps to resolve these issues, click here.
 
3. How can I keep my wireless network safe from unauthorized access by other users or guests?
 
To keep your network safe from unauthorized access by other users or guests, you need to set up the security for your Linksys router.  To learn more about this, click here
 
If you want to learn how to configure the wireless security settings of your router using Linksys Connect, click here.
 
NOTE:  If you want to learn how to create a separate wireless network from your local network for your guests, click here.
 
4. How do I change my wireless network name and password?
 
You can change your wireless network name and password using Linksys Connect, to learn how to do this click here.  You can also change them using your router’s web-based setup page.
 
NOTE:  Changing the router’s password through the web-based setup page will prevent you from using the older version of Linksys Connect.  However, if you have installed the latest version of the software, it will automatically prompt to enter the new password that you saved in the web-based setup page.
 
5. What should I do if I forget or lose my router log-in details?
 
If in any case the User name and Password that you have entered are not accepted or if you forgot your log-in details, you can reset the router.  For instructions, click here
 
NOTE:  You have to reconfigure the router to be able to go online again once you perform a reset.  To set up your router using Linksys Connect, click here.

 

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