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Title: E1550 Frequently Asked Questions

Article ID: 23419


TABLE OF CONTENTS

HARDWARE INFORMATION

1. What is the E1550?
2. What is the default IP address, username and password to login to the E1550?
3. How can I reset the E1550 to its factory default settings?
4. What is the warranty period of the E1550?
5. Can I use a USB 2.0 portable hard drive on the USB port?
6. Does the E1550 support remote management?
7. Is E1550 available at any electronic store?
8. Can I connect a USB printer to the USB port of the E1550?

SECURITY SUPPORTED

1. What is the default SSID broadcast by E1550?
2. How many security modes does E1550 support?
3. Does E1550 allow VPN tunnels using IPSec, L2TP, or PPTP protocols to pass through the router?
4. Does E1550 support DMZ?
5. Does E1550 support SPI firewall?
6. What is Web Filter?
7. How many URL addresses would be blocked in each Parental Controls policy at most?

LEDs

1. Where are the LEDs located at on the E1550?

TROUBLESHOOTING

1. Can I backup and restore the settings on the E1550?
2. What do I do if the wireless security setting does not remain selected?
3. What do I do if I experience dropping Internet connection?
4. My game console is experiencing a Strict NAT issue.  How do I resolve this?

FIRMWARE UPGRADE METHOD

1. How do I upgrade the firmware on the E1550?

SPECIAL FEATURES

1. What DDNS providers does the E1550 support?
2. How many Internet connection types does the E1550 support?
3. How many static routes can I set up between the router and another network?
4. Does E1550 support AP Isolation?
5. Does E1550 have a built-in FTP server?
6. Can I share the disk attached to my E1550?
7. Does E1550 support wireless QoS and Internet Access Priority QoS?
8. Does E1550 support to transmit the log information to a log server?
9. What web browsers can be used with the E1550?
10. What is Radio Band, Standard and Wide?
11. What is Port Forwarding?
12. Can I select the time zone and automatically adjust the clock?
13. Which dynamic route protocol is supported on E1550?
14. How many network modes supported in E1550?
15. What is UPnP?
16. Can I configure Guest Access and Parental Controls feature using the web-based setup page?
17. What software does the E1550 come with?


HARDWARE INFORMATION

1. What is the E1550?

The E1550 is a 2.4 GHz wireless-N router that lets you access the Internet through a wireless connection or through one of its four (4) switched ports.

2. What is the default IP address, username and password to login to the E1550?

The default IP address is 192.168.1.1 and the username and the password are both admin.

3. How can I reset the E1550 to its factory default settings?

Press and hold the Reset button on the E1550 at the bottom panel for about five (5) seconds then release, or access the web-based setup page then go to the Administration tab > Factory Defaults and click the Restore Factory Defaults button.  To know more about this, click here.

4. What is the warranty period of the E1550?

The warranty period is dependent on the country of purchase.  For more information about your device's warranty, click here.

5. Can I use a USB 2.0 portable hard drive on the USB port?

Yes.

6. Does the E1550 support remote management?

Yes.

7. Is E1550 available at any electronic store?

E1550 is exclusively sold at Best Buy stores.

8. Can I connect a USB printer to the USB port of the E1550?

No.  The USB port of the E1550 is used in connecting an external storage device only.  The USB Port does not support virtual USB for USB printers.  It simply supports Network File Sharing for attached hard drives and flash drives.

SECURITY SUPPORTED

1. What is the default SSID broadcast by E1550?

The default SSID of the E1550 is LinksysXXXXX where XXXXX is the last five (5) digits of the device’s serial number.

NOTE:  You have to upgrade your firmware to have LinksysXXXXX as your default SSID

2. How many security modes does E1550 support?

The router supports the following wireless security options: WPA2/WPA Mixed Mode, WPA2 Personal, WPA Personal, WPA2/WPA Enterprise Mixed Mode, WPA2 Enterprise, WPA Enterprise, WEP, and RADIUS.

3. Does E1550 allow VPN tunnels using IPSec, L2TP, or PPTP protocols to pass through the router?

Yes.

4. Does E1550 support DMZ?

Yes.

5. Does E1550 support SPI firewall?

Yes.

6. What is Web Filter?

Web Filter will prevent Java, ActiveX, Cookies, and Proxy application in the web interface.

7. How many URL addresses would be blocked in each Parental Controls policy at most?

You can block a maximum of eight (8) URL addresses.

LEDs

1. Where are the LEDs located at on the E1550?

The LEDs are at the back of the router.  To learn more about the E1550, click here.

TROUBLESHOOTING

1. Can I backup and restore the settings on the E1550?

Yes.

2. What do I do if the wireless security setting does not remain selected?

If the settings on the router do not remain set, this may be caused by a firmware glitch.  To resolve this issue, upgrade the firmware of the router, reset to factory defaults then reconfigure.  For complete instructions on how to upgrade the router's firmware, click here.

3. What do I do if I experience dropping Internet connection?

If you experience dropping Internet connection on the devices connected to your router, do a powercycle.  If that does not resolve the issue, then connect your computer directly to the modem and observe.  Call your ISP if the problem persists however, you can configure some settings on your router if it doesn’t.  For more information about this, click here.

4. My game console is experiencing a Strict NAT issue.  How do I resolve this?

The Network Address Translation (NAT) can sometimes be strict and will give you limited connectivity.  To resolve this issue, you can configure your router.  To know how, click here.

FIRMWARE UPGRADE METHOD

1. How do I upgrade the firmware on the E1550?

Use the web-based setup page.  Go to Administration tab > Firmware Upgrade.  Select the file to upgrade by clicking the Browse... button and then click Start Upgrade.  Do not reset or powercycle the router until upgrading has completed.  For complete instructions on how to upgrade the router, click here.

SPECIAL FEATURES

1. What DDNS providers does the E1550 support?

The DynDNS.org and TZO.com are the supported DDNS providers.

2. How many Internet connection types does the E1550 support?

The router supports six (6) Internet connection types: Automatic Configuration - DHCP, Static IP, PPPoE, PPTP, Telstra Cable, and L2TP.

3. How many static routes can I set up between the router and another network?

You can have up to 20 static routes.

4. Does E1550 support AP Isolation?

No.

5. Does E1550 have a built-in FTP server?

Yes.  This lets you create an FTP server that can be accessed from your local network.

6. Can I share the disk attached to my E1550?

Yes.

7. Does E1550 support wireless QoS and Internet Access Priority QoS?

Yes.

8. Does E1550 support to transmit the log information to a log server?

No.

9. What web browsers can be used with the E1550?

The Internet Explorer 7, Safari 4, or Firefox 3 or higher for optional browser-based configuration can be used.

10. What is Radio Band, Standard and Wide?

The Radio Band gives you two (2) options:  Auto and Standard - 20 MHz channel, Standard channel is what all B/G/N devices will use.  If you select Wide channel for the radio band setting, then wireless-N can use two (2) channels:  a primary one (Auto) and a secondary one (Standard Channel).  This will improve wireless-N performance.

11. What is Port Forwarding?

The Port Forwarding screen allows you to set up public services on your network such as web servers, ftp servers, e-mail servers, or other specialized Internet applications.

12. Can I select the time zone and automatically adjust the clock?

Yes.

13. Which dynamic route protocol is supported on E1550?

It supports RIP/RIPv2 dynamic route protocol.

14. How many network modes supported in E1550?

It supports three (3) network modes - 802.11b, 802.11g and 802.11n.

15. What is UPnP?

The Universal Plug and Play (UPnP) allows Windows to automatically configure the router for various Internet applications, such as gaming and videoconferencing.
 
16. Can I configure Guest Access and Parental Controls feature using the web-based setup page?

Yes.  To know how to setup the Guest Access feature of the E1550 using the web-based setup page, click here.  For Parental Controls, click here for instructions.

17. What software does the E1550 come with?

The E1550 comes with Linksys Connect software version 1.3.  To learn how to setup your Linksys wireless-N router for the first time using Linksys Connect, click here.

 

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